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NEED TO KNOW MORE?

  • What happens once I've completed my order?
    After placing your order and completing your payment, you'll receive a PDF questionnaire about your selected speech. You can fill out this form electronically—no need to print it! Once you've completed the questionnaire, simply email it to us at The Speech Factory (admin@speechfactory.co.za). We'll start crafting your speech as soon as we receive the completed form.
  • How long does it take to receive my speech?
    We aim to deliver your speech within 48 business hours of receiving your completed form. This way, you have plenty of time to review and practice your speech. However, we recommend ordering your speech well in advance to ensure you or your child have ample time to rehearse and perfect the delivery.
  • Can I request changes after I receive my speech?
    Absolutely! We want you to be completely satisfied with your speech. The cost of your speech includes one round of editing, should any adjustments be needed. If you require further changes beyond the initial edit, an additional charge may apply. Our goal is to ensure your speech is perfect for your needs, so we’re here to work with you until you’re happy with the final result.
  • How do I make a payment?
    We accept various payment methods, including EFT (Electronic Funds Transfer) and major credit cards via our secure payment partner, Peach Payments. Payment details will be provided when you checkout your order.
  • Do you offer services in Afrikaans?
    Yes, we do! We provide speech writing services in both English and Afrikaans.
  • Can I request a specific tone or style for my speech?
    Absolutely! We tailor each speech to your preferences. Whether you want something humorous, heartfelt, formal, or a mix of styles, just let us know in the questionnaire.
  • Are your speeches AI-generated?
    While we do sometimes make use of advanced AI technology to assist in the initial creation process, every speech is carefully crafted and tailored by our experienced writers. By the time your speech is completed, it is 100% unique and tailored specifically to your needs. The bulk of our time is spent fine-tuning the speech, where the writer's experience and human touch really come into play. This blend of technology and personal expertise ensures high-quality, customised speeches that resonate with your audience. All speeches are run through a plagiarism checker to ensure authenticity and originality.
  • Will my speech be sold to anyone else?
    No, your speech is completely unique and tailored specifically for you. Once we deliver your speech, it is yours alone and will never be sold or shared with anyone else. Your trust and satisfaction are our top priorities. We do have some pre-written speeches available for sale that were developed by The Speech Factory, but these are not created for specific clients and are separate from our custom speech services.
  • Can you help with speech delivery or coaching?
    Yes, we offer additional services like speech delivery coaching to help you feel confident and prepared. Just mention your interest in the coaching section of the questionnaire, and we'll provide more details.
  • Can I get my money back if I am not happy with my speech?
    At The Speech Factory, we are committed to your satisfaction. We offer one round of revisions included in the price to ensure the speech meets your expectations. However, due to the personalised nature of our services and the effort involved in crafting each speech, we do not offer refunds once the final speech has been delivered. If you have any concerns, please contact us, and we will do our utmost to address them and ensure you’re happy with the final product. For more detailed information, please review our Terms and Conditions.
  • Is my information kept confidential?
    Yes, your privacy is very important to us. All information you provide is kept strictly confidential and is only used to create your speech. We do not share your details with any third parties.
  • What if I need my speech sooner?
    If you're in a rush, please contact us directly. We'll do our best to accommodate urgent requests, but there may be an additional fee for expedited service.
  • Do you have pre-written speeches available for sale?
    Yes, we do! At The Speech Factory, we offer a selection of pre-written speeches (English and Afrikaans) and dualogues (English and Afrikaans) that cover a variety of common occasions and themes. These speeches are crafted by our experienced writers and are designed to be adaptable to your specific needs. Whether you're looking for inspiration or a quick solution, our pre-written speeches can be a great starting point. They are available for immediate download and can be customised further if needed. Please note that while these speeches provide a convenient option, they are not tailored to individual clients like our custom speech services.
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